The critical approach to intercultural communication competence reminds us that:

A. good communicators need to aggressively question existing social structures and take actions.
B. an individual cannot assume that people are always motivated to communicate.
C. an individual's competence must be viewed within larger political, economic, and historical forces.
D. good communicators need to think about how cultural variations influence the process of communication.

Answer: C

Communication & Mass Media

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Caroline receives a letter from her manager praising her recent report. Which type of workplace communication is this?

a. grapevine b. lateral c. downward d. upward

Communication & Mass Media

High-reliability organizations do not establish formal communication protocols

Indicate whether this statement is true or false.

Communication & Mass Media