Joanne has been teaching middle school for 22 years. As the new school year approaches, she feels mentally exhausted and unsure if she is making any impact in her students' lives. Joanne is experiencing

Display rules involve ________

a. displaying an emotion that is not actually felt, often because of a role requirement. b. social or cultural guidelines that regulate when, how, and where a person may express emotion. c. emotions that are displayed, as a rule, only by certain cultures. d. universal, biologically-based emotional displays evoked by particular emotional situations.

After watching her teenage sister put on lipstick, Julie applies some to her own lips. Julie acquired this behavior through ________________

A) classical conditioning B) observational learning C) operant conditioning D) stimulus generalization