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While discussing the technique of preparing yourself physically to improve the quality of your listening, the speaker kept asking the audience to remember the "S-O-L-E-R":

S for squarely face the person, O for open the body position, L for lean toward the person, E for eye contact, and R for relax. What approach was the speaker employing? a. Using memory joggers b. Using listeners' frame of reference c. Using competing messages d. Using the primacy principle

Proxemics

A) a relationship between co-workers in which they are no longer able to act independently B) characterized by low levels of self disclosure and trust C) characterized by high levels of emotional support, trust, self-disclosure, and intimacy D) refers to the distance between ourselves and others E) share moderate levels of trust, self-disclosure, emotional support, and friendship