Discuss two types of informal work groups
What will be an ideal response?
Friendship and interest groups are informal work groups. A friendship group is a collection of organizational members who enjoy each other's company and socialize with each other. An interest group is a collection of organizational members who have a common goal or objective (related to their organizational membership) that they are trying to achieve by uniting their efforts.
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Ecotechniques can be used to minimize the negative impacts that large numbers of visitors can have on host communities and the environment
a. true b. false
Because many services involve a process of continuous interaction between the service organization and the customer, what is an important strategy?
a. relationship marketing b. affiliation marketing c. patronage marketing d. interactive marketing