Who is a whistleblower?
What will be an ideal response?
Answer: A whistleblower is an employee who discloses illegal or unethical conduct on the part of others in the organization. Although some firms have implemented programs to encourage whistleblowing, most have not. As a group, whistleblowers tend not to be disgruntled employees but conscientious, high-performing employees. In general, whistleblowers report these incidents not for personal fame but because they believe the wrongdoings are so grave that they must be exposed.
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The process that addresses all aspects of identifying customers, creating customer knowledge, building customer relationships and shaping their perceptions of the organization and its products is _______
a. product development management b. supply chain development c. customer relationship management d. business management
________ enable managers to lead and control the behaviors of other people and groups
A) Conceptual skills B) Technical skills C) Human skills D) Analytical skills