The process that addresses all aspects of identifying customers, creating customer knowledge, building customer relationships and shaping their perceptions of the organization and its products is _______

a. product development management
b. supply chain development
c. customer relationship management
d. business management

c

Business

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A cash inflow from operating activities includes

A. collection of the principal of a loan. B. receipt of interest on an investment. C. proceeds from issuance of notes payable. D. collection of sales price of equipment used in operations of the business.

Business

The Fair and Accurate Credit Transactions Act (FACTA) of 2003 permits credit reporting companies to place fraud alerts in their credit files

Indicate whether the statement is true or false

Business