According to Media Richness Theory, your personal presence does not make a difference in how well you communicate

The primary purpose for having a key–word outline is to _____

A) create the illusion that the speaker is speaking from memory B) create the impression that the speaker has prepared carefully for the presentation C) encourage as much interaction between the speaker and listeners as possible D) reduce the amount of paper the speaker will have to carry to the podium

The first stage of deterioration is _______

a. intrapersonal dissatisfaction b. interpersonal deterioration c. communication depenetration d. interpersonal dissatisfaction