________ refer to inventory management and control systems that ensure the timely delivery of a product or service and related inputs

For years, many people thought plastic wrap was almost impossible to use and refused to buy the product. The manufacturer of Saran plastic wrap has spent many advertising dollars advising customers on how to eliminate the problems associated with the use of plastic wrap. What has this manufacturer engaged in?

a. diversification b. product mix expansion c. repositioning d. product line expansion

Which phenomenon holds that people seek out messages they agree with and avoid messages they disagree with?

A) the S-M-R model B) confirmation bias C) concentric-circle theory D) the spiral of silence