The actions a person takes in purchasing and using products and services, including the mental and social processes that come before and after these actions, is known as ______.

In VPNs designed to frustrate evil twin attacks, the shared secret ________

A) is transmitted in the clear B) is transmitted with cryptographic protections C) is not transmitted D) Any of the above.

A growing number of companies require some of their upper level executives to spend time performing job duties of rank-and-file employees. When the vice president of DaVita Inc., a major provider of dialysis treatment, spent three days working in one of the company's clinics, she understood

A) that the company's polyester uniform caused her to sweat a great deal. B) evidence of fraud in several clinic locations. C) how the need to respond to life-threatening emergencies can result in delays in completing corporate-mandated reports. D) situations where employees were treating customers properly.