____________________ serve to establish and sustain organizational culture through the use of narratives

In understanding a speaker's message more effectively, you should

A) ask questions to clarify or to get details or examples if needed. B) interrupt as soon as something is unclear. C) listen for facts and dismiss opinions. D) resist assuming that the speaker is a person of goodwill.

An analytic level of assessment includes skill ratings for specified behaviors

Indicate whether the statement is true or false.