In understanding a speaker's message more effectively, you should
A) ask questions to clarify or to get details or examples if needed.
B) interrupt as soon as something is unclear.
C) listen for facts and dismiss opinions.
D) resist assuming that the speaker is a person of goodwill.
Answer: A
Communication & Mass Media
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A social role is a set of expected behaviors that is associated with people in a particular position
Indicate whether the statement is true or false.
Communication & Mass Media
When Maria accuses John of cheating on her, John admits that he did go out with Angela but
that it was no big deal and that Maria shouldn't worry about it. John's account is most appropriately labeled a(n) A) reproach. B) justification. C) excuse. D) absence of an account.
Communication & Mass Media