Information about important outcomes of the staffing process is called ________

Which of the following is true about customer reactive strategies?

A) It refers to overreaction to customer demands due to limited competitor knowledge. B) It involves viewing each customer as having unique needs. C) It refers to addressing customer complaints quickly, to avoid escalations. D) It refers to advertising strategies aimed at encouraging positive customer reactions. E) It involves measuring and analyzing customer reactions to marketing strategies.

A ________ is a written document signed by a debtor that creates a security interest in personal property

A) license B) lease agreement C) security agreement D) chattel paper