Which of the following is true about customer reactive strategies?
A) It refers to overreaction to customer demands due to limited competitor knowledge.
B) It involves viewing each customer as having unique needs.
C) It refers to addressing customer complaints quickly, to avoid escalations.
D) It refers to advertising strategies aimed at encouraging positive customer reactions.
E) It involves measuring and analyzing customer reactions to marketing strategies.
A
You might also like to view...
Martin takes a box of cookies to the cash register at his local Food Mart store. The price on the box is marked $2.99 but when the sales clerk scans the cookies it says $3.49. As a result Martin
A) gets the cookies for free B) only has to pay $2.99 for the cookies C) has to pay $3.49 for the cookies D) will get the cookies for free is Food Mart has voluntarily adopted the Scanner Price Accuracy Voluntary Code set up by the Competition Bureau D) get the cookies for free and a coupon for two more free boxes of cookies
Advertising themes often convey unfavorable and embarrassing interpretations. This is most likely because ________
A) popular slogans used in international advertising do not use idiomatic expressions B) advertising themes often lose their original meaning in translation or give the wrong impression C) language is rarely subtle D) colloquial expressions are more likely than not to puzzle native speakers