When communicating with angry customers, it is most effective to:

a. yell louder than they yell.
b. pass them off to a co-worker.
c. roll our eyes.
d. ask them to explain their situation and attempt to find effective solutions.

d

Business

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Announcing the FOMC's policy decision immediately after the FOMC meeting is an example of how Fed policymaking has become more transparent

Indicate whether the statement is true or false

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One advantage of financing with a mortgage or using a home equity loan is that the interest payments are

A) at below market rates. B) tax-deductible. C) an asset. D) the largest part of the payment.

Business