How should the close of a positive or routine message be handled if there is follow-up action needed?
What will be an ideal response?
The close of routine replies and positive messages is usually short and simple because you're leaving things on a neutral or positive note and not usually asking for the reader to do anything. Often, a simple thank you is all you need. However, if follow-up action is required or expected, use the close to identify who will do what and when that action will take place.
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A firm has a huge amount of individual customer data saved in different databases. Which of the following can be used to integrate, analyze, and apply the available information effectively?
A) online market research tools B) integrated marketing systems C) CRM systems D) internal survey methods E) quality assurance tools
Online social networks represent an important avenue to create buzz for marketers
Indicate whether the statement is true or false