Your chances of coming out of arbitration with a better offer than previously provided by the dealer or manufacturer are almost 90%

Training salespeople on a decentralized basis moves the learning process closer to the customer and introduces a higher measure of realism.

a. true b. false

A marketing and sales budget that specifies each marketing task and the amount needed to accomplish

it is called a bottom-up marketing and sales budget. Indicate whether the statement is true or false