To emphasize important points while making a speech, speakers should:
A. step away from the listeners.
B. drop their pitch or voice level.
C. deliver their words at a fast rate.
D. pause slightly after each thought group.
D
To emphasize important points while making a speech, speakers should pause slightly after
each thought group. By pausing between major points or after important statements, speakers
add variety and emphasis to the points they want their listeners to remember.
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Which of the following is among the oldest, yet most effective employee communications vehicles?
A) town hall meetings B) bulletin boards C) suggestion boxes D) internal videos
During a sales presentation, successful salespeople are most likely prepared to:
A) stick to a standard script B) meet a wide range of buyer responses C) conduct a one-way presentation to the buyer D) limit the number of questions asked by prospects E) identify the same problems for each different prospect