If you believe people want to do better, to perform successfully, and to be contributors, what assumption do you make?
A) Theory X assumption
B) Theory Y assumption
C) Theory Z assumption
D) Stress-free supportive communication assumption
Answer: B
Explanation: A) Incorrect. Theory X assumes that individuals should be mistrusted since it takes threats of punishment to motivate change. This belief is more typical of Theory Y.
B) Correct. And according to the textbook authors, few individuals are completely recalcitrant about wanting to improve, and few are completely unwilling to work on problem solving when they believe the communicator has their interest at heart.
C) Incorrect. McGregor posited a Theory X and a Theory Y, but Theory Z is not a known theory of motivation and employee behavior. This belief is typical of Theory Y.
D) Incorrect. "Stress-free supportive communication assumption" is not a known theory of motivation and employee behavior. This belief is typical of Theory Y.
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