_____ is a field of study devoted to understanding, explaining, and ultimately improving the attitudes and behaviors of individuals and groups in organizations
A. Organizational behavior
B. Strategic management
C. Economic research
D. Human resource management
E. Financial management
A
Organizational behavior (OB) is a field of study devoted to understanding, explaining, and ultimately improving the attitudes and behaviors of individuals and groups in organizations. OB can be contrasted with two other courses: human resource management and strategic management.
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How does total quality management (TQM) obtain objective feedback?
A. From the methods that use charts to detail causes of problems, measures of performance, or relationships between work-related variables. B. From the methods that rate behaviors in terms of a scale showing specific statements of behavior that describe different levels of performance. C. From the methods that use several statements describing each trait to produce a final score for that trait. D. From the method that lists traits and provides feedback for each trait. E. From managers, peers, and customers about the employee's personal qualities
A group of small sellers takes the initiative and organizes a new business entity to carry on wholesaling and possibly some production. This entity is called a(n) ________
A) retailer cooperative B) franchise organization C) area-based cartel D) sponsored voluntary chain E) alternate selling channel