As a consequence of the information circulated by the grapevine in an organization, employees experience ________
A) increased clarity
B) increased power
C) increased member satisfaction
D) increased certainty
E) increased anxiety
E
Explanation: E) The informal communication network in a group or organization is called the grapevine. It is not controlled by management. Most employees perceive it as more believable and reliable than formal communiqués issued by top management. Rumors emerge as a response to situations that are important to us, when there is ambiguity, and under conditions that arouse anxiety.
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