______ individuals engage in relatively low levels of self-disclosure and are passive communicators who tend to accommodate their partners during conflict situations.

"I know why she was late. She's irresponsible and inconsiderate," is an example of _______

a. a self-fulfilling prophecy b. the fundamental attribution error c. overattribution d. consistency

Answer the following statement(s) true (T) or false (F)

1. Organizational clarity occurs when external stakeholders understand the organization’s culture and brand identity. 2. A company’s intranet is typically used to share policies, newsletters, project information, and benefits information with employees. 3. Few PR professionals use narrative storytelling techniques because studies show that most employees find such tactics impersonal. 4. A company’s social responsibility programs provide opportunities for engaging employees and building a healthy corporate culture. 5. The success or failure of an internal communications program can be measured like any other type of PR campaign.