What type of process includes order processing, customer service processing, sales processing, customer billing processing, and order shipping processing?

A. Customer-facing processes
B. Business-facing processes
C. Industry-specific customer facing processes
D. All of the above

Answer: A. Customer-facing processes

Business

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A licensee shall make a written disclosure to both the buyer and seller revealing the party or parties for whom hat licensee's firm is acting as an agent and from whom that licensee's firm will receive any valuable consideration for its effort in the transaction. This disclosure must be made no later that:

A. The time that any party is shown the property. B. The time that any party makes an offer. C. 10 days after acceptance of an offer. D. The agreed upon closing date in the transaction.

Business

A motivational technique used when asking survey questions to induce the respondents to enlarge on, clarify, or explain their answers and to help the respondents focus on the specific content of the interview is called probing

Indicate whether the statement is true or false

Business