How can a company achieve stellar customer service and satisfaction?
A) Listen to customers and define superior service.
B) Set standards and measure performance.
C) Hire the right employees and treat them with respect.
D) All the above
D
Business
You might also like to view...
The payment of cash dividends to corporate stockholders is decided based on the recommendation of the auditors
Indicate whether the statement is true or false
Business
Cash discounts are used to encourage large purchases by customers
Indicate whether the statement is true or false
Business