The guiding principles for marketers to successfully leverage new media for branding purposes are:
a. be honest in their communications,
b. demonstrate positive action in responding to users' complaints
c. provide real value
d. all of the above
e. none of the above
d
Business
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The general plan recommended for using techniques of conflict resolution is to begin with a powerful and forceful approach, and then shift toward a softer, low-key approach next
Indicate whether the statement is true or false
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