In selling listings of another broker, a real estate salesperson is directly responsible to

An FI that finances long-term fixed rate mortgages with short-term deposits is exposed to

A. increases in net interest income and decreases in the market value of equity when interest rates fall. B. decreases in net interest income and decreases in the market value of equity when interest rates fall. C. decreases in net interest income and decreases in the market value of equity when interest rates rise. D. increases in net interest income and decreases in the market value of equity when interest rates rise. E. increases in net interest income and increases in the market value of equity when interest rates rise.

Which of the following methods for evaluating the effectiveness of sales training is most frequently used?

A. Knowledge tests B. Course evaluation C. Training staff comments D. Co-workers' appraisals E. Bottom-line measurements