The aim of the entire value delivery network is to serve target customers and create strong relationships with them

Less than half of the companies in the United States have someone assigned to monitor corporate reputation

Indicate whether the statement is true or false

Companies often receive feedback from user groups who form their own electronic clubs who can form a collective opinion and quickly supply information about new or developing products. These electronic clubs are known as:

A) kostenlos. B) listservs. C) gratis. D) umsonst.