Depending upon its enabling statute, an agency charged with protecting the public may

have the right to represent the public and seek civil and/or criminal penalties against
wrongdoers.

a. True
b. False

a

Business

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Not all self-service technologies improve service quality, but they can make service transactions more accurate, convenient, and ________

A) faster B) "high touch" C) interactive D) technical E) internal

Business

It often makes sense for a firm to enter a foreign market on a large scale to reduce the costs of any subsequent failure

Indicate whether the statement is true or false.

Business