What characteristic does a speaker who demonstrates ethical, honest, and dependable

If each of the numerous professional organizations of public relations came up with its own personalized courses to train future PR practitioners, then which major step toward professionalism of the industry would suffer the most?

a) Standardized curriculum b) Changing practitioner mindsets c) Expanding body of knowledge d) Code of ethics

If the relationship between two main points in a speech is unclear, or the jump from one point to the other too abrupt, a speaker should use __________.

A. internal previews B. points C. inverted pyramids D. transitions E. none of these choices