Under U.S. tax law, a multinational corporation may use any excess tax credits generated in high-tax foreign countries to offset its net U.S. tax liabilities on earnings in low-tax foreign countries

The best way to avoid negative service encounters is through

a. using volunteers b. hiring experienced employees c. internal marketing d. providing quality products e. having a target audience satisfaction program

A foreign firm's entry strategy, operations, and performance are often dictated by foreign investment laws

Indicate whether the statement is true or false