Which of the following actions best describes encoding?
A) putting thoughts, ideas, and feelings into words and messages
B) filtering messages through past experiences
C) minimizing external and psychological noise
D) making sense out of words and messages
A
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"I don't know why I bother taking a communication class! I simply do not have the knack for communicating very well, and will never improve!" This statement best illustrates which of the following misconceptions about communication?
A) Quantity for quality B) Meanings in people C) Meanings in words D) Natural ability to communicate E) Communication is a cure-all
According to Shel Holtz, a social media expert, all of the following are different "levels" of corporate texting EXCEPT
A) mobile applications . B) broadcast. C) subscription based. D) "one-off" (wherein a cell phone user sends a text message to a source to get an answer to a question). E) all of the above.