________ are less frequently purchased consumer products and services that customers compare carefully on suitability, quality, price, and style

A) Shopping products
B) Convenience products
C) Unsought products
D) Capital items
E) Supplies and repair services

A

Business

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In outbound telemarketing, the call center employees ________

A) sell high-involvement products B) initiate calls from a location closer to prospects C) offer huge discounts to customers D) initiate calls to prospects and customers E) answer the queries of consumers who call for information

Business

We can call organizations in which information carries power:

a. Bureaucracies b. Aristocracies c. Infocracies d. Nanocracies.

Business