The age of accounts receivable measures the average time between the firm's purchase of materials (assumed to be on credit) and its payment to the suppliers of those materials

A ________ is a method of interaction with a customer, such as telephone or customer service desk

A) point of presence B) touch point C) sales point D) client channel E) supply chain

Which of the following describes the most appropriate use of business-level strategies?

A) pursuing opportunities within a specific business B) competing in hypercompetitive markets C) managing diversified businesses D) outsourcing production to overseas divisions