Which of the following are considered to be the "drivers" of disputes?

A. Relationship and identity
B. Process and topic
C. Topic and relationship
D. Identity and process
E. Topic and identity

Answer: A

Communication & Mass Media

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Although working in teams can be inefficient, research suggests that __________

A. individuals produce a higher quality of work B. there are 200 core communication skills C. groups usually produce more and better solutions to problems than individuals working alone D. individuals tends to be more satisfied working alone than working in teams E. none of the above

Communication & Mass Media

Answer the following statement(s) true (T) or false (F)

1. Proactive conflict management helps to diffuse any conflicts that come up throughdevelopment of a process for working through conflict. 2. Research has found that people who learn how to work successfully as team playerstend to go much farther in their careers than those who try to compete with their fellow team members. 3. The optimum conflict style, according to Blake and Mouton's grid, is compromise 4. Research suggests that teams that are successful over time are likely to be bothpro active in anticipating the need for conflict and pluralistic in developing conflict resolution strategies that apply to all group members. 5. According to communication expert Amy Gallo (2010)regardless of why your team is fighting, following a few simple guidelines can help you resolve disputes quickly

Communication & Mass Media