Answer the following statement(s) true (T) or false (F)

1. Proactive conflict management helps to diffuse any conflicts that come up throughdevelopment of a process for working through conflict.
2. Research has found that people who learn how to work successfully as team playerstend to go much farther in their careers than those who try to compete with their fellow
team members.
3. The optimum conflict style, according to Blake and Mouton's grid, is compromise
4. Research suggests that teams that are successful over time are likely to be bothpro active in anticipating the need for conflict and pluralistic in developing conflict resolution strategies that apply to all group members.
5. According to communication expert Amy Gallo (2010)regardless of why your team is fighting, following a few simple guidelines can help you resolve disputes quickly

1. False
2. True
3. False
4. True
5. True

Communication & Mass Media

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In some circumstances (e.g., sales presentations) a speaker without visual aids risks losing positive

ethos because listeners may perceive him or her as unprepared. Indicate whether the statement is true or false

Communication & Mass Media

Jennifer, a professor of psychology, was recently asked to deliver a speech about human relationships. While addressing the group of college students, she started her speech with the statement, "Remember the times when there were no cell phones…" In this scenario, which of the following audience demographic characteristics is Jennifer ignoring?

A) ?Sex B) ?Ethnicity C) ?Age D) ?Occupation

Communication & Mass Media