A(n) ________ refers to the software building blocks that are used to ensure that common system capabilities, such as user interfaces and printing, as well as modules are standardized to facilitate data exchange between clients and servers

All of the following factors except ________ make international telephone interviewing easier

A) relatively upscale consumers who are accustomed to business transactions by phone B) consumers who can be reached by phone and can express themselves easily C) decline in the costs of international telephone calls D) in many cultures face-to-face relationships are predominant

Ski Free, a manufacturer of skis and skiing accessories, offers several different types of skis in its product portfolio marketed to different target groups of skiers. The skis vary in terms of design, style, and price

In marketing the different types of skis, it is most important for management to ________. A) ensure that each ski has a distinct and separate target audience B) ensure that each type of ski has a separate promotion plan that does not overlap with the promotion plans of other skis in the portfolio C) understand how each ski type contributes to portfolio performance D) position each ski in comparison to other skis in the portfolio E) ensure that the pricing for each type of ski is within a tight range accepted by the majority of amateur skiers