When video-game developers promise a “better high than drugs,” they are touting the games’ _______________

At which step of the crisis communications process do you engage in evaluation of what went well in handling the crisis and what didn't?

A) message development B) recovery C) response D) risk assessment E) planning

Delivering a speech from a written or memorized general outline is termed

A) extemporaneous speaking. B) manuscript speaking. C) impromptu speaking. D) memorized speaking.