What is the last step in problem solving?
A) Identifying the problem.
B) Actuating the solution.
C) Analyzing the problem.
D) Finding the best solution.
B
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A company formed a public relations department to improve its reputation among its customers. The new department communicated with reporters and provided regular updates. What measure did company take to improve its reputation?
a) Maintain media relations b) Maintain environmental relations c) Maintain marketing relations d) Maintain customer relations
Which of the following would fall into the unknown quadrant in the Johari window?
a. Katrina does not realize that five of the boys in her physics class have a crush on her. b. Hong's friends think that her family is rich, but really she works two jobs to afford the high-end clothes she wears. c. Sam gets good grades in all of his classes, but he cheats on many of his tests. d. Kobe has a bad feeling about his upcoming flight, so he decides not to get on the plane, leaving his parents to wonder why he didn't come home.