Of the four stages of supplier selection, the stage at which the factor weighting approach would be used is ________

Which of the following is NOT a key component of a service blueprint?

a. Line of transference b. Line of interaction c. Line of visibility d. Backstage actions by customer contact personnel e. Front-stage actions by customer contact personnel

A firm is considering two location alternatives. At location A, fixed costs would be $4,000,000 per year, and variable costs $0.30 per unit. At alternative B, fixed costs would be $3,600,000 per year, with variable costs of $0.35 per unit

If annual demand is expected to be 10 million units, which plant offers the lowest total cost? A) Plant A, because it is cheaper than Plant B for all volumes over 8,000,000 units. B) Plant B, because it is cheaper than Plant A for all volumes over 8,000,000 units. C) Plant A, because it is cheaper than Plant B for all volumes. D) Plant B, because it has the lower variable cost per unit. E) Neither Plant A nor Plant B, because the crossover point is at 10 million units.