Which of the following is a shortcoming of the extended value chain?
A) It is difficult to allocate responsibility in the event of a mishap.
B) It reduces the strategic advantages offered by a shorter chain.
C) It alienates customers by not taking their opinions into account.
D) It cannot be expanded beyond the support activities of a company.
A
Business
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Service reliability differs from product reliability in that it relates to the ability of the service provider to perform the promised service dependably and accurately
Indicate whether the statement is true or false
Business
A manager who runs all aspects of a hotel is most likely what kind of agent:
a. universal agent b. special agent c. gratuitous agent d. general agent e. none of the other choices
Business