Refusing to discuss the conflict and listen to the other person’s point of view is a form of ___________

a. nonnegotiation
b. gunnysacking
c. force
d. silencers

Answer: a

Communication & Mass Media

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Your __________ in the listening process provides the most significant evidence that you are listening to others

Fill in the blanks with correct word

Communication & Mass Media

In an interview Samir was asked questions such as:

How did you get into this line of work? Why did you apply for this particular job? What do you like most about your job? What do you like the least about your job? What type of an interview was Samir attending? a. Information-gathering b. Appraisal c. Feedback d. Analysis

Communication & Mass Media