Research suggests that people who work in business and professional settings spend 26% of their time speaking, compared to 23% writing, and 19% reading. What percentage do those same people spend listening?

Define statistics. Explain when they should be used in a presentation and the guidelines for

using them effectively. What will be an ideal response?

The dark side of interpersonal communication refers to the study of

A. what happens when people do not communicate effectively in a relationship. B. what happens when people communicate effectively in a relationship. C. people and conflict. D. people and their response to conflict.