A researcher did not interview the required number of people, thinking about the travel expenses he could save on, and faked the answers by making up 'observed' responses through his experience and scaling. This is called curbstoning.

Which organizational structure has been deemed "the best"?

a. None b. M-form c. Functional d. Simple

Which of the following events occurs if an employer contests the amount or validity of a claim?

A) proceedings before an administrative law judge (ALJ) B) an informal hearing before a regional office of the agency C) investigation by a federal claims verification center D) investigation by a claims examiner