Which process focuses on people within an organization and includes functions such as recruiting, hiring, training, and benefits management?

All of the following statements about the effects of downsizing are true EXCEPT:

A. downsizing efforts eliminate people who turn out to be irreplaceable assets. B. short-term cost savings often turn negative in the long term. C. downsizing efforts guarantee an increase in organization competitiveness. D. employees who survive downsizing often become narrow-minded and risk-averse.

The insured buys a non-participating whole life policy. Many years later the insured is disabled and cannot afford the premiums anymore. She exercises the Extended Term Non-forfeiture option. Which statement is not true?

A. The policy will accrue cash value, but with a lower death benefit coverage. B. No more premium payments are required. C. The coverage amount will remain the same as the original policy. D. The policy will remain in force a certain number of years, then expire.