All of the following statements about the effects of downsizing are true EXCEPT:
A. downsizing efforts eliminate people who turn out to be irreplaceable assets.
B. short-term cost savings often turn negative in the long term.
C. downsizing efforts guarantee an increase in organization competitiveness.
D. employees who survive downsizing often become narrow-minded and risk-averse.
Ans: C. downsizing efforts guarantee an increase in organization competitiveness.
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Which of the following is true of an indirect channel system?
A) The business retains ownership of the products until delivered to customers. B) The cost of indirect customer sales contact is high and increasing. C) An indirect marketing channel system includes telemarketing and digital marketing. D) An indirect marketing channel system is particularly important for specialized and technological products. E) An indirect marketing channel system involves an intermediary that takes over ownership and sales.
Expectancy theory was developed by:
A) Vroom. B) House. C) Maslow. D) McClelland.