Angles A and B are supplementary. If angle A is 39o, what is the measure of angle B?

Customer service "gaps" indicate where communication problems result in customer relations problems. Which of the following could contribute to poor customer service?

A. Lack of teamwork B. Employee role ambiguity C. Lack of interaction between management and customers D. All of the above E. A and B only

Occasionally, we hear arguments that seem to be sound but on closer analysis we realize the reasoning is flawed. This is ______.

a. a definition of fallacy b. a result of selective perception c. a result of selective recall d. a basis for an evidence challenge