Keith has just finished his speech, and he is responding to questions. One listener

poses a question that baffles Keith. What should he do?

A) Rephrase the question as something he can respond to adequately and answer that.
B) Admit that he doesn't know, but say that he will look into it and get in touch with
the listener.
C) Give an ambiguous answer in order to maintain his credibility and control of the
setting.
D) Ask if anyone else knows the answer and direct everyone's attention their way.

B

Communication & Mass Media

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Verbal aggressiveness that comes from having observed and imitated parents, siblings, peers, and significant others who were verbally aggressive can be termed

a. psychopathy. b. dislike of others. c. schizophrenia. d. social learning.

Communication & Mass Media

One of the greatest differences between writing an essay and giving a speech is that the listener, unlike the reader, cannot turn to a dictionary or reread an author's words to discover their meaning. How does this complicate the task of a public speaker? Explain three specific steps a speaker can take to make his or her meaning clear despite these complications.

What will be an ideal response?

Communication & Mass Media