An idea we hold to be true even if we can't prove it is true is a(n)

According to ______ theory, a speaker should pay attention to how emotions are communicated when delivering a speech because people tend to "catch" the emotions of others

a. emotional contagion b. nonverbal expectancy c. communication delivery d. verbal expectancy

Annika says, "I didn't get a job offer because the interviewer was biased and it was a nasty day. However, Kathy didn't get an offer because she isn't qualified.". This is an example of __________.

a. construct differentiation b. stereotyping c. self-serving bias d. internal attributions e. scripting