Group members ignored Rose's comments, as they perceived that the information she provided was irrelevant. She also had a tendency to complain about her responsibilities and usually did not abide by the norms of the group

______ help(s) you determine what will happen at the event and who is involved.

A. Post-event interviews B. Background research C. Quotes D. Secondary sources

Christina wanted to find out how her planned persuasive speech advocating an increase in student fees would affect her audience. She briefly discussed her ideas with a few friends to hear their feelings about the topic. Which method of audience analysis was Christina using?

A. formal B. informal C. survey D. focus group