Nestlé's response to negative comments from PETA supporters on its Facebook page was ________

A) to post sarcastic responses
B) to threaten to delete certain posts
C) to sever ties with a controversial vendor
D) All of the above
E) None of the above

Answer: D

Communication & Mass Media

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Which is a private network within an organization for the exclusive use of employees and some other audiences, such as suppliers?

a. Intranet b. Blog c. Annual report d. Mission statement

Communication & Mass Media

Of the three components of source credibility, which one deals with the way a source is perceived in terms of being honest, friendly, warm, agreeable, or safe?

a. trustworthiness b. dynamism c. competence d. eccentricity

Communication & Mass Media