Bernadette complains to Patrick that the volume on the TV is too loud; Patrick claims he can’t hear the TV if he turns it down. What type of perceptual influence does this example illustrate?

a. psychological
b. cultural
c. gender
d. social
e. physiological

Answer: e

Communication & Mass Media

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Broadly defined conflict is easier to deal with than one that is detailed

Indicate whether this statement is true or false.

Communication & Mass Media

What suggestion presented in your textbook for using statistics is followed in the following speech excerpt?If it seems as if you spend a lot of time going back and forth from your job, it's probably because you do. According to figures compiled by management consultant Jeff Davidson, the average American commutes 157,600 miles to and from work during his or her working life. That's equal to driving six times around Earth.

A. Relate statistics to the audience. B. Identify the source of statistics. C. Use statistics to quantify ideas. D. All of these answers are correct. E. Both identify the source of statistics and relate statistics to the audience.

Communication & Mass Media